# Support for App-builders For any assistance, we offer comprehensive support through . When reaching out to us, kindly provide the following details: 1. A clear description of the issue you are facing. 2. The URL of your project and small-app related to the problem. 3. A step-by-step account of the actions that led to the error. 4. If possible, include screenshots or videos illustrating the issue. **Business Hours** Our support operates during the following business hours: * France: Monday to Friday, 10:00 am to 6:00 pm CET (Central European Time) * USA: Monday to Friday, 9:00 am to 5:00 pm EST (Eastern Standard Time) Please note that our support team observes public holidays and will respond promptly during the specified business hours. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs-v3.toucantoco.com/additional-ressources/support-for-app-builders.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.