> For the complete documentation index, see [llms.txt](https://docs-v3.toucantoco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-v3.toucantoco.com/self-hosted-toucan/support.md).

# Support

{% hint style="warning" %}
Our self-hosted solution is currently available to a limited group of customers. Features and setup options are subject to change. Interested in early access? Reach out to your Customer Success Manager to learn more, or contact <go@toucantoco.com>.

Current limitations:

* Migration between v2 and v3 is not stable.

If you notice unexpected behavior, do not hesitate to contact us through predefined channels:

* Your Customer Success Manager.
* <help@toucantoco.com>.
  {% endhint %}


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs-v3.toucantoco.com/self-hosted-toucan/support.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
