# Support

{% hint style="warning" %}
Our self-hosted solution is currently in alpha and available to a limited group of customers. Features and setup options are subject to change. Interested in early access? Reach out to your Customer Success Manager to learn more, or contact <go@toucantoco.com>.

Current limitations:

* Migration between v2 and v3 is not stable.
* SAML2 is not supported at the moment. We recommend using SSO via OIDC instead.

If you notice unexpected behavior, do not hesitate to contact us through predefined channels:

* Slack (available during the alpha period)
* Your Customer Success Manager.
* <help@toucantoco.com>.
  {% endhint %}


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs-v3.toucantoco.com/self-hosted-toucan/support.md?ask=<question>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
